Warranty
What does the Tedzukuri Knives warranty encompass?
Tedzukuri Knives assures that every knife or product we offer is free from defects in material, craftsmanship, and construction when used normally and in accordance with our care instructions. However, please note that this warranty does not cover damage resulting from misuse or accidents. It is applicable solely to the individual who made the purchase from our online store. Instances such as knife blade chipping, knife tip breakage, food-related discoloration, and rust spots are not covered by this warranty. In many cases, chips and broken tips can be remedied through re-sharpening.
The following circumstances fall outside the scope of our warranty:
- Damage caused by misuse, improper use, or accidents.
- Misuse involving the cutting of hard substances such as frozen foods, bones, hard nuts, hard vegetables or hard cheese. If you think it 'may be to hard to cut' with a standard culinary knife, chances are that it is.
- Improper use, such as employing the item as a screwdriver, can opener, or bottle opener.
- Accidental dropping of your knife on the floor or striking it against other hard surfaces.
- Rust and discoloration resulting from inadequate aftercare.
Please be aware that our products are backed by guarantees that cannot be excluded under the Australian Consumer Law. If a major failure occurs, you are entitled to a replacement or refund, along with compensation for any other reasonably foreseeable loss or damage. Additionally, if the goods fail to meet acceptable quality standards and the failure does not constitute a major one, you have the right to request their repair or replacement.
This warranty extends additional benefits to consumers, which are complementary to their other rights and remedies under applicable laws governing the goods covered by this warranty.
Genuine Reviews
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Let customers speak for us
from 415 reviewsI bought my partner this knifeblock online as we had too many knives cluttering up our cutlery drawer. I dont often buy online and was very pleasantly surprised when the knofeblock arrived. Looks beautiful, solid, great magnetic firm hold on knives.
Highly recommend
Very light and sharp chefs knives, makes preparing food easier, knife edge stays sharp for a long time, I purchased these knives to add to my collection, very good value.
These steak knives are both aesthetically pleasing as well as so efficient. Makes eating steak (and all meats) a pleasure. They glide through the meat like butter. And they look amazing in a table setting. Easy to care for, I am looking forward to using them for many years to come!
I purchased the pairing knife and 4pk steak knives and got a free cleaver. All great knives, will be definitely ordering more.
Enkei 2,5 & 7 Piece Set - 67 Layer Japanese Damascus with Burlwood + Acrylic
Purchased a knife set. Great value and super sharp.
Highly recommend
Enkei 2,5 & 7 Piece Set - 67 Layer Japanese Damascus with Burlwood + Acrylic
Fabulous sharp knives. Love them!
Beautiful knife 🔪 that's a just a joy to work with. I look forward to purchasing more in time. I definitely recommend Tedzukuri knives to anyone that takes culinary skills seriously.
This was a birthday present for ny boyfriend. He loves them so much, he is desperate for more
Great knife, just the length I needed, balanced weight, looks beautiful and best quality.
Great and sharp. Just what the Dr ordered.
Beautiful knife!
I have only had the knifes for little over a month, however my first impressions of it is great. They cut really well are sharp. They look really nice too, however a little weight would not go wrong as they are really very light.
Enkei 2,5 & 7 Piece Set - 67 Layer Japanese Damascus with Burlwood + Acrylic
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