Warranty
What does the Tedzukuri Knives warranty encompass?
Tedzukuri Knives assures that every knife or product we offer is free from defects in material, craftsmanship, and construction when used normally and in accordance with our care instructions. However, please note that this warranty does not cover damage resulting from misuse or accidents. It is applicable solely to the individual who made the purchase from our online store. Instances such as knife blade chipping, knife tip breakage, food-related discoloration, and rust spots are not covered by this warranty. In many cases, chips and broken tips can be remedied through re-sharpening.
The following circumstances fall outside the scope of our warranty:
- Damage caused by misuse, improper use, or accidents.
- Misuse involving the cutting of hard substances such as frozen foods, bones, hard nuts, or hard cheese.
- Improper use, such as employing the item as a screwdriver, can opener, or bottle opener.
- Accidental dropping of your knife on the floor or striking it against other hard surfaces.
- Rust and discoloration resulting from inadequate aftercare.
Please be aware that our products are backed by guarantees that cannot be excluded under the Australian Consumer Law. If a major failure occurs, you are entitled to a replacement or refund, along with compensation for any other reasonably foreseeable loss or damage. Additionally, if the goods fail to meet acceptable quality standards and the failure does not constitute a major one, you have the right to request their repair or replacement.
This warranty extends additional benefits to consumers, which are complementary to their other rights and remedies under applicable laws governing the goods covered by this warranty.
Genuine Reviews
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Let customers speak for us
from 350 reviewsWe are very impressed with your knife, Thank you so much 😊
Bought for and gifted to my mum, and the first time she used it she cut the top of her finger off - lol! Amazing design, beautifully executed.
took awhile to receive the sharpening tools but it’s all worth it! Love the products, was a bit hesitant as well to order since i haven’t heard there shop too, just saw it from facebook ads, however it’s a legit shop!! must have!!
Great knives, wonderful addition to set
very happy with our recent purchase of 2 knives, excellent quality can highly recommend these knives
Looks just like the picture and works great
Tedzukuri Knives Magnetic Knife Block
Ordered the Kaigan 4 pc set. Quick delivery to NZ. Love the look and have received lots of compliments for them. They are also very comfortable to use.
Wish the cleaver was slightly sharper but that does not mean I’m anything but happy with these pretties.
The knife is incredibly sharp and just beautiful to work with. If you want something special, this is the knife to buy. It is simply an exquisite tool to use.
Does the job well very well engineered overall a fine quality instrument very happy. Looks like it will last with daily use.
I got exactly what I expected, what I hoped, and what I wanted. Every time I use the knife, it brings a tiny smile to my face and to my innards
These knives are beautiful and are actually sharp. They are actually impressively sharp. Very happy with my purchase and have already recommended these knives for my friends
As good as expected and look dead flash. Got two, one for the wife--happy wife....
Read the reviews online, loved the paua design as my husband’s riding name is The Paua and decided to surprise him since he’s the cook in our house. And he LOVES his new knives! Very sharp, pretty design, he says they balance well in his hand and they look fabulous in our kitchen. If you’re hesitating because of the price, don’t. They’re worth the money
Pleased with my knives. I’m a vegetarian so don’t need the boning knife but the other 4 are excellent. Wish I had 2 of the chopping & paring knives instead. Pleased overall
Join the forever growing Tedzukuri Family
We are proud to say that we are a small Australian business that has over 10,000 customers across the world.
