Warranty
What does the Tedzukuri Knives warranty encompass?
Tedzukuri Knives assures that every knife or product we offer is free from defects in material, craftsmanship, and construction when used normally and in accordance with our care instructions. However, please note that this warranty does not cover damage resulting from misuse or accidents. It is applicable solely to the individual who made the purchase from our online store. Instances such as knife blade chipping, knife tip breakage, food-related discoloration, and rust spots are not covered by this warranty. In many cases, chips and broken tips can be remedied through re-sharpening.
The following circumstances fall outside the scope of our warranty:
- Damage caused by misuse, improper use, or accidents.
- Misuse involving the cutting of hard substances such as frozen foods, bones, hard nuts, hard vegetables or hard cheese. If you think it 'may be to hard to cut' with a standard culinary knife, chances are that it is.
- Improper use, such as employing the item as a screwdriver, can opener, or bottle opener.
- Accidental dropping of your knife on the floor or striking it against other hard surfaces.
- Rust and discoloration resulting from inadequate aftercare.
Please be aware that our products are backed by guarantees that cannot be excluded under the Australian Consumer Law. If a major failure occurs, you are entitled to a replacement or refund, along with compensation for any other reasonably foreseeable loss or damage. Additionally, if the goods fail to meet acceptable quality standards and the failure does not constitute a major one, you have the right to request their repair or replacement.
This warranty extends additional benefits to consumers, which are complementary to their other rights and remedies under applicable laws governing the goods covered by this warranty.
Genuine Reviews
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Let customers speak for us
from 377 reviewsI have had these knives about a month now and they are absolutely brilliant highly recommend
Kaigan 9 Piece Set - 67 Layer Japanese Damascus with Burlwood + Acrylic
quick safe delivery, well balanced knife, great price
Awesome love it great display for my knifes and right there ready to use
Great quality, fast service. Really love the knifes
Amazing knife and amazing communication all the way through out
Ive been eyeing up these knives for years! Something always came up and i didnt purchase them.
Finally I but the bullet and gosh im happy I did! Not only are they stunning knives sharp, but the feel so good to use. Perfect weight, handle is so comfortable to hold. I absolutely love them!! Extremely happy with my set
Amazing set really good quality for that price ! I just become number one fan ty
These are the best knives I've ever used! I've been cooking professionally fir over 40 years. There sharp ,comfortable, and beautiful! I wish they had a boning knife to match! I highly recommend these knives!!
Wow first ten minutes I underestimated how sharp these were! Great knives I am an ex chef and the look and perform great.
Great knife perfect main kitchen knife .Very happy with my purchase.
Nikuya Butchers 195mm 5Cr15mov Steel with Chicken Wing Wood
One awesome set hay very sharp great selection and they do the job as stepped up with these as had globe both Japanese Steel but these are the real deal thanks
Loving these knives for my private cheffing, very stylish, great edge and nice feel in the hand!
Exactly what I wanted.
Join the forever growing Tedzukuri Family
We are proud to say that we are a small Australian business that has over 10,000 customers across the world.